Frequently Asked Questions
Everything you need to know about our gourmet selections and delivery.
How do you ensure the freshness of gourmet food items during shipping?
We use temperature-controlled packaging and expedited shipping methods for all perishable goods to ensure they arrive at your doorstep in peak condition.
What is your return policy for food products?
Due to health and safety regulations, we cannot accept returns on food items. However, if your order arrives damaged or incorrect, please contact our support team within 24 hours for a replacement or refund.
Do you offer international shipping?
Currently, Avid Gourmet ships exclusively within the continental United States and Canada to guarantee the quality and safety of our artisanal products.
Where can I find ingredient lists and allergen information?
Every product page features a detailed description including a full list of ingredients and specific allergen warnings. This information is also printed on the physical product packaging.
How can I track my gourmet order?
Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your shipment's progress in real-time.
Are your products suitable for specific diets like vegan or gluten-free?
We curate a wide variety of specialty foods. You can use our website filters to browse specifically for vegan, gluten-free, organic, or keto-friendly gourmet options.